Refund policy

We want our customers to be satisfied with their purchases.

If you receive a damaged, defective, or incorrect product, please contact Minthub at 0323-0912534 as soon as possible after receiving your order.

Please provide your order details and, where appropriate, photographs or other information showing the issue with the product.

Return Conditions

A return may be considered if:

• The product is damaged or defective when received.
• You received a product different from the one you ordered.
• The return request meets Minthub's applicable return requirements.

Products that have been used, damaged after delivery, or returned without the required information may not be eligible for a return or refund.

Refunds

Once a returned product has been received and inspected, we will determine whether it qualifies for a refund.

If approved, the refund will be processed using the applicable payment method or another agreed method.

Shipping charges may be non-refundable unless the return is due to an error on our part or applicable law requires otherwise.

For return or refund questions, contact us at 0323-0912534.